CIOL Qualifications policies

 

It is vital that the quality of our examinations procedures is monitored in order for us to continue offering qualifications of the highest standard.

To ensure such quality, we are required to comply with guidance issued by the Office of the Qualifications and Examinations Regulator (Ofqual), the regulatory body which monitors the quality of examinations offered by recognised Awarding Organisations such as CIOL Qualifications.

The guidance we receive and the systems we employ allow us to achieve greater effectiveness in the delivery of our examination services and transform CIOL Qualifications into a leading international Awarding Organisation.

Policies:

• Certification and Replacement Certification Policy
     Certification Replacement Application Form
• Conflict of Interest and Confidentiality Policy
• Contingency and Adverse Effects Policy
• Enquiry about Results and Appeals Policy
    Stage 1: Review of Marking Application Form
    Stage 2: Independent Appeal Application Form
• Enquiries, Compliments and Complaints Policy
• Equality, Diversity and Inclusion Policy
• Exam Fees, Invoicing and Billing Policy
• Exam Invigilation and Procedures Policy
• Examiner Comments Policy
    Examiner Comments Application form
• GDPR and Data Breach Policy and Process
• Malpractice and Maladministration Policy
• Qualifications and Membership Packaging Policy
• Qualification Review Policy
• Qualifications Withdrawal Policy
• Reasonable Adjustments Policy
    Reasonable Adjustments form
• Recognition of Prior Learning Policy
• Special Consideration Policy
    Special Consideration Application form
• Total Qualification Time Policy
• Whistleblowing Policy