Pre and post Pandemic changes, challenges, evolution
- Challenges and quality of interpreting in primary healthcare
- Communication issues for remote, telephone or video link in healthcare settings and strategies to address them
- Remote interpreted psychological work with refugees & asylum seekers
- Project management, 24/7 community interpreting service – F2F, telephone, video link
Programme
20 min presentation + 10 min Q&A per speaker
Dr Paul Turner, GP, Inner City Practice in Birmingham with a diverse patient base
Dr Esther de Boe, University of Antwerp, Dept of Applied Linguistics
Reflections on working with interpreters in online psychological work for an International NGO after three staff (all Afghani) were kidnapped and held in a remote region of Afghanistan.
Dr Kate Thompson, Counselling Psychologist, UK NHS
24/7 interpreting service: F2F, telephone & video link. Assured confidentiality, impartiality and effective communication through appropriate use of language and dialect
Michelle Hayes, Community Interpreting Service Manager, Medway Council Community Interpreting Service